Privacy Policy
Last updated: January 2026
1. Introduction
RabbitHop, represented by João Coelho, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information.
2. Who we are
RabbitHop is owned and operated by João Coelho. You can contact us at support-rgpd@rabbithop.tech. We are based in Lisbon, Portugal.
3. Data we collect
We collect the following data when you use our contact form:
- Name
- Email address
- Business type (optional)
- Message you send us
4. How we use your data
Your data is used exclusively for:
- Responding to your contact request
- Providing personalized quotes
- Communicating with you about our services
5. Legal basis
We process your data based on your explicit consent, by submitting the contact form. You may withdraw consent at any time by contacting us at support-rgpd@rabbithop.tech.
6. Data sharing
Your data is never shared with third parties. It is stored securely and used only by our team to respond to your request.
7. Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, or destruction. Our website uses HTTPS to ensure encrypted communications.
8. Cookies
This website does not use tracking or analytics cookies. Only strictly necessary cookies for the website to function (e.g. browsing session) are used.
9. Your rights
Under GDPR (General Data Protection Regulation), you have the right to:
- Access: Request a copy of your data
- Rectification: Request correction of incorrect data
- Erasure: Request deletion of your data
- Objection: Object to processing of your data
- Portability: Receive your data in a readable format
- Complaint: File a complaint with the CNPD (Portuguese Data Protection Authority): www.cnpd.pt
10. International Transfers
Your data is not transferred outside the European Economic Area (EEA). If this becomes necessary in the future, we will ensure adequate protection under GDPR.
11. Data retention
Your data is kept for as long as necessary to respond to your request, and for a maximum of 2 years after your last contact, unless a longer legal retention period is required.
12. Contact us
If you have any questions about this privacy policy, please contact us at support-rgpd@rabbithop.tech.